Cancellation & Modification
Everything you need to know about making changes to your order
Need to Make Changes?
If you need to cancel or make changes to your order, please get in touch with our support team immediately through our Help Center or via email at support@noorize.com. Noorize will be available to assist you promptly.
2-Hour Window for Changes
✔ Within 2 Hours
You can make cancellations or modifications to your order within two hours from the moment of placing it.
✘ After 2 Hours
After this two-hour window, your order will be locked for processing, and no changes or cancellations will be accepted.
Refund Processing Time
In case of a successful cancellation, the refund will be processed based on your original payment method:
| Digital Wallet | 3 to 5 business days |
| Credit card | Up to 10 business days |
Need Help with Your Order?
Our customer support team is here to help you with any questions about your order.
Contact Customer Support